Information & Communication

It's management's job to design the way information is communicated, stored, and made accessible. Communication protocols are the responsibility of management. Ignoring this is why many meetings are a waste of time.

Information & Communication, Work Flows

Entrepreneurs are NOT control freaks. Are we?

June 4, 2013
No question entrepreneurs have a hard time giving up authority, or letting go. Check out this article by Jason Fried of 37 Signals. You often hear business owners say things like “No one can do it as well as I…
Information & Communication

In Defense of Meetings

January 3, 2011
Jason Fried says that the office is a lousy place to get work done because of 2 things: Managers & Meetings. If that's true, then you're not doing it right. And, of course a lot of people aren't doing it…
Information & Communication, Organizational Design, Work Flows

Down The Organization

August 31, 2010
The title of this post is a play on the title of one of the best business books I know: Up The Organization by Robert Townsend. Townsend was president of Avis Car Rental in its prime and has some witty…
Meetings

Weekly One-on-Ones

January 11, 2009
"What's new since we talked last?" I asked. "Meetings," she said. "I'm doing one-on-ones with my people, like we talked about.". She is a client. Her company makes web sites and on-line products for a specialized industry. They've got a…
Information & Communication, Productivity

Incredible Results From a Simple Tool That Everyone Can Use

December 7, 2007
What would you pay for a tool that could transmit the wisdom of your smartest people out to everyone in your whole organization? One that is able to reduce errors in the most complex activity and achieve consistent results time…
Meetings

Have More Meetings – here’s why

March 8, 2006
I actually believe most small companies have too few meetings. As a result effort is wasted, ideas aren't shared, mistakes take too long to correct, and the cost is high. The problem is that most meetings are run so poorly…