Management
Management is getting work done through other people. The skills involve supporting people to do their best work and aligning that work with the goals of the organization.

Management, Organizational Design
Three Levels of Management
May 6, 2024
Management is getting work done through other people. It happens differently at the three management levels - even if the same person manages all three.

Continuity, Management
Emergencies
May 25, 2022
Two Types - Internal & External. My client rescheduled our time twice in a row due to emergencies. It got me thinking that there are two types of emergencies. To over simplify (a little) one type is internal. A machine…

Leadership, Management
Management is Hard No Bull
April 18, 2021
3 Reasons Management is hard and ways to make it easier. We define management and discuss why interaction with the people you manage is not like social interaction. There's a different skill set involved. This video is a bit different…

Management
How to Delegate Well
November 7, 2019
A manager gets work done through other people. This is impossible without delegating. But delegating is a skill that must be learned. There are three things to communicate in order to delegate well. I said communicate, not broadcast. That means…

Management
One on One Meetings
October 23, 2019
What? These are one-on-one meetings that you have with each of your direct reports on a regular basis. . Why? These are not status updates - not about the work. They are more important (and less urgent) than that. The…
Leadership, Management, Organizational Design
Think Plan Do
November 20, 2012
Mark Suster just posted a great piece on taking time to THINK as an Entrepreneur. Here’s the money quote (paraphrased). 1. I think the best leaders are Thinkers. They often need teams of people to help them Plan how to…
Management
Chicken Stock Makes You a Better Manager
March 1, 2011
My wife broke her leg recently so I’ve been doing all the driving and grocery shopping. She is able to use a wheeled stool to get around the kitchen and cook again which she is very grateful for – as…
Leadership, Management
The Frustrating Part about Employees
May 21, 2008
Animal trainers have a saying "It's never the animal's fault" Because animals don't speak, trainers need to find non-English methods to communicate what they want. If the animal doesn't perform, they try to find a better way to communicate, they…
Management
Manager’s True Role in Your Company
December 4, 2007
Joel Spolsky recounts his move from a Microsoft to (eventually) Juno Online Services in New York. Eventually, though, I started to discover that the management philosophy at Juno was old fashioned. The assumption there was that managers exist to tell…
Management
What is Management? – It’s NOT Leadership
July 23, 2007
Leadership has been getting all the spotlight in recent years, but management is really where the action is if you want results. Management is the hard work of developing (as well as sustaining) an environment that supports people to be…
Management
Why is Delegation so Hard? Knowledge Work
June 25, 2007
Everyone knows that to grow a business you have to delegate. But it's hard. Here's why. Most of what you do (and want to delegate) is knowledge work. Peter Drucker coined the term Knowledge Worker to mean someone who works…
Management
Is it Science or Art?
September 13, 2006
I've been asked whether management is one or the other. How we ask a question often blinds us to a useful answer. Management, like most aspects of running a business involves both. My quick distinction is that the science of…

Management, Organizational Design
What is Management?
April 14, 2006
Work is defined as moving objects at or near the surface of the earth, or telling others to do so. The first is uncomfortable and ill paid, the second is more enjoyable and better paid. ~ Old Joke (which isn’t…