Article

Don't Measure the Wrong Things. Metrics are important - but they can be deceiving. If you measure the wrong things you can think you're making progress when you're not. There are many things to measure in a company and some…

But who makes them in your company? The reason you hire people is to produce some output: widgets, or hamburgers, or sales. I wrote a whole book about this Output Thinking: Scale Faster, Manage Better, Transform Your Company. But a…

Output Thinking to transform your business. My book is now available on amazon. I’m posting some video interviews my friend Jon Matzner did with me about the book. Besides being a great guy, Jon thinks about business systems as much…

Why? Because they make a manager's job harder. These are not magic words that you can sprinkle over your company to get amazing results - despite what some consultants will try to tell sell you. These are words that if…

It's why you hire people. PLUS a Big Announcement. My book, Output Thinking is now available for Pre-order Special. If you pre-order before Dec 5 and email a copy of the receipt to John@CEOBootCamp.com I'll send you a PDF copy…

Here's something I bet you didn't know if you speak English. There's something every speaker of English knows but most don't know they know. It's the reason you can say "my big, fat, Greek wedding" but saying "my Greek, fat,…

They all fall into 7 Buckets. We've discussed HERE that the purpose of a system is to produce an output. And we talked HERE about documenting the systems that produce those outputs so they are repeatable & scalable. Those outputs…

You May Be Thinking About Time Wrong. When people think about time they usually think about what they're doing with their time. The best way to think about it is to think about why you're doing what you're doing. The…

It's an art not a science. The Science and The Art of Business. I write about systems in business. How you take an input, apply a transformation to it and produce an output. It's the outputs what make a company…

How to Describe Company Culture so it's Useful. I could have written him off as a poor cultural fit and let him go, but I knew if I could fix the issues, it would be better for the company.~David Dodson…

Subsystems are the Key. Imagine you want to delegate dinner. You have someone with all the skills needed. What do you tell them to do? You could say any of these things: Make me something delicious and have it ready…

It's a part of systemizing your company. What is C.A.F.E? In a previous post the picture has a bucket called C.A.F.E. and I've been asked to explain what it is. Someone even asked if it's clickbait. I didn't mean it…

Blame Dysfunctional Systems. I've gotten a lot of new subscribers recently so I'll do a quick introduction. First WELCOME. I help business owners systemize their companies in three ways: This newsletter, it's free. Subscribe if you haven't already. I post…

It's not really a monster. It's several monsters! Email overwhelm is one of the most common complaints I hear from clients. They find it hard to give away the work of answering emails despite the fact that email keeps them…

How to Remove Yourself from the day-to-day Routine. We've talked before that the point of a system is to produce an output. I want to expand that and say that systems make creating outputs repeatable and scalable. Repeatable means outputs…

Don't Forget the Sunscreen. It's the season when lots of people take vacations. So I thought I'd share a bit about how to do it when you're a business owner. Why? The first question (always – about almost anything) to…

Each Requires a Different Type of Documentation. WELCOME! There's been an influx of new subscribers recently so I'll start with a short intro of who I am and what this is about. I've been a business owner for over 40…

Don't Fall for Entrepreneur P0rn. It's exciting to dream of being a billionaire or disrupting an industry. But to accomplish anything you've got to wake up and get to work. Here's what growing a company looks like. You sell something…

One of My Clients is Moving Really Fast. People grow at their own pace. Usually the constraints are internal not external. As a coach I've developed some tools and techniques to help but I can't do it for anyone. But…

Andrew Lynch hosted me on his podcast to talk about this book by Andy Grove. Andrew Lynch was kind enough to invite me on his podcast, The Rereadables, to discuss the book High Output Management by Andy Grove. Grove was…

Nothing happens till you sell something. Sales is the process through which somebody who could be a customer becomes a customer. Let's unpack that. I'll capitalize the relevant words in parts of that definition. Sales is a PROCESS … That…