August 29, 2011

We Survived Hurricane Irene – and why that matters to Your Business

Attitudes

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Path of Hurricane IreneLiving in Connecticut with some big trees in the yard, we stocked up on water, food we could eat without cooking, propane and then slept in the finished basement. We spent the entire time with running water (hot AND cold). We had no flooding, and enjoyed uninterrupted power, cable, phone  and internet service. No trees or limbs down, though a small branchlette did tear a window screen on its journey down to earth but left the glass unscratched. That’s the extent of it.

We were fortunate.  Also grateful for the funding and diligence of pro-active tree trimming around power lines that has been going on for years in this area.

So why does it matter to you?

Because of these facts.

  • By the time it hit Connecticut, Irene wasn’t even a hurricane, just a tropical storm. Wind speeds and rainfall were below predictions – even predictions made just 14 hrs before landfall. So the national media reports that things were better than expected.
  • Flooding, however is at record levels.  People who lived thru hurricane Gloria (1985) said they’d never seen flooding like this.
  • As are the number of people without electricity – over 50% of the homes in the state lost power. Many will be without it for days.
  • Vermont and even Montreal (which according to one meteorologist  have never had a tropical storm) did worse than expected.

Side note about Montreal. My wife went to Montreal on Friday to bring our daughter home after her summer there. They had planned to make the trip back on Sunday but as that was when Irene scheduled her visit they had to choose whether to come home on Saturday or ride it out up north and come back on Monday. They chose to arrive Saturday before Irene did. The right choice as it turned out; because damage to high rises which had been a concern for NYC never panned out there. But several windows were blown out of a high rise in Montreal – a building my family drove right by on their way home.

Better or Worse? So What’s My Point Already?

The point is that large scale trends can be irrelevant to specifics on the ground without being wrong. If your house did fine in Gloria (a REAL hurricane) but got flooded by Irene (JUST a tropical storm) the fact that, by some numbers, Connecticut did better than predicted doesn’t really matter to you.

That means that national or global economic trends of recessions, tight lending by banks, layoffs etc. may not be applicable to your business. Things may be better for you or worse depending on the specifics of your situation.

For example, most of my current clients are doing better than the national averages in recent months and are having trouble hiring. One whose business as always done better than his local competition is having hard times and seeing his numbers dwindle and is having to cut staff. We’re starting to track different data points to learn the causes of these things and how to exploit them.

Takeaways:

  • You can’t extrapolate from large scale trends to your business.
  • The smaller or more local your company is, the more this is true.
  • Changes in large-scale trends SHOULD make you take a more detailed look at the data you’re collecting to see what’s really going on for you and how you can capitalize on how you’re different.

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About the author 

John Seiffer

I've been an entrepreneur since we were called Business Owners. I opened my first company in 1979 - the only one that ever lost money. In 1994 I started coaching other business owners dealing with the struggles of growth. In 1998 I became the third President of the International Coach Federation. (That's a story for another day.) Coaching just the owners wasn't enough for some. So I began to do organizational coaching as well. Now I don't have time to work with as many companies as I'd like, so I've packaged my techniques into this Virtual CEO Boot Camp.

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